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Domestic 

Orders are shipped from Tampa, Florida, Monday through Friday and ship within 2 business days. During sale periods and holidays, order processing and delivery can take 2-4 business days longer.  When your order has been placed, a confirmation email will be sent to your email address.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Taxes & Duties 

Please note taxes and duties may be charged for international orders.

The prices within the online store do not include relevant overseas duties and other customs charges you may incur. These costs are imposed by your local customs office and are outside of our control. Mimi's Array is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties and taxes. All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

In the event of tax refusal, kindly note that the shipping company may proceed to discard the package, and unfortunately we won't be able to offer a refund because the package will not return back to us. 

If a package is refused and returned back to us, the cost of the return shipping/import fee and any additional fees will be deducted from any refund due to the customer. 

Rest assured, we strive to provide accurate customs documentation and adhere to all relevant regulations to ensure a smooth and efficient shipping process. However, please understand that customs policies can vary widely from country to country, and it is the customer's responsibility to comply with any applicable customs requirements.
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